Duty Manager

Elgin

£11.60 - £12.71 an hour

Duty Manager

Employer

Iceland

Posted

18 hours ago

The role at a glance

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business. As Duty Manager you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts. Key responsibilities include:

Day to day

What You'll Be Doing

  • Maximise profit:
  • Have a clear focus on delivering great availability for your customers.
  • Play an active role in your store to “sell a £1 & save a £1” to help drive sales.
  • Deliver on all agreed actions set for you by your line manager.
  • Engage, develop & retain great people:
  • Proactively support and work with the Talking Shop Rep in your store.
  • Support team engagement in your store.
  • Play a part in creating an inclusive culture where everyone can be their best.
  • Take a proactive approach to personal development and share your own knowledge to support up-skilling the team.
  • Doing the right processes and doing them right:
  • Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees.
  • A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop.
  • Follow and implement all cash handling and security policies & processes.
  • Play your part in providing the best digital service through implementing all “One Best Way” processes.

What you will need

Requirements

  • Required skills & experience:
  • Experience in a retail management or supervisory role ideal but not essential.
  • Communicates effectively with every colleague to deliver store tasks first time, every time.
  • Plans and organises the shift, using every member of the team.
  • Provides balanced feedback when needed to improve the performance of every colleague.
  • Sets the pace of the team, when on shift, by being hands on to deliver a great store.

Life at Iceland

Perks and benefits

What We Offer:

15% discount in all Iceland and The Food Warehouse stores.

28 days holiday (including Bank Holidays).

Christmas vouchers – increasing with length of service.

Refer a Friend scheme.

Christmas saving schemes.

Long service awards.

Option to join a healthcare plan.

Grocery Aid for free and confidential financial, emotional and practical support.

Clear career pathways with opportunities for development and progression.

A supportive and inclusive work environment.